We send every order with Royal Mail, tracked.
When we send your order
- Order before 2pm, Monday to Friday: we send it the same day
- Order after 2pm: we send it the next working day
UK
- Tracked 48: £4.50, 2 to 3 working days
- Tracked 24: £7.50, next working day
- Free Tracked 48 on orders over £75
Royal Mail delivery times are estimates and are not guaranteed.
Europe: taxes and duties included
The price you see is the price you pay. We pay the import VAT and duty for you, so there is nothing to pay when your parcel arrives.
- Delivery: €11.50, 3 to 5 working days
- Free delivery on orders over €120
Countries: Austria, Cyprus, Denmark, Estonia, France, Ireland, Italy, Luxembourg, Malta, Netherlands, Norway, Portugal, Slovakia, Spain, Sweden and Switzerland.
Rest of Europe
Including Germany, Belgium, Poland and Greece.
- Delivery: €11.50, 3 to 5 working days
- Free delivery on orders over €120
- You may have to pay import VAT or duty when your parcel arrives
United States
- Delivery: US$15, 5 to 7 working days
- Free delivery on orders over US$130
- Duties included, nothing to pay when your parcel arrives
Canada
- Delivery: CA$22.50, 5 to 7 working days
- Free delivery on orders over CA$175
- You may have to pay import tax when your parcel arrives
Everywhere else
We ship worldwide with Royal Mail International Tracked. You will see the cost and delivery time at checkout.
You may have to pay import tax when your parcel arrives. Your local customs office can tell you how much.
Unpaid customs charges
If a parcel comes back to us because customs charges were not paid, we refund the items but not the delivery cost.
Sending a gift
- Write "Gift" in the delivery notes at checkout
- Want a handwritten card? Add your message in the notes. It is free.
Tracking
We email you a tracking link as soon as your order leaves us.
Any questions, email info@thelabradorcompany.co.uk or use our contact page.
