At The Labrador Company, we aim to dispatch your order quickly and efficiently.


Dispatch Timelines

Orders placed before 2pm (Monday to Friday): Dispatched the same day

Orders placed after 2pm: Dispatched the next working day


Gift Deliveries

Add "Gift" in the delivery notes at checkout

We can include a handwritten card at no extra cost. Just leave your personalised message in the notes


UK Delivery Options

Orders over £90: Free delivery via Royal Mail Tracked 48 (2 to 3 business days)

Royal Mail Tracked 48: £4.50 (2 to 3 business days)

Royal Mail Tracked 24: £7.50 (next working day)

Please note: Royal Mail delivery times are estimates and cannot be guaranteed.


International Delivery

United States

Royal Mail International Tracked: US$15.00 (5 to 7 business days)

Europe

Royal Mail International Tracked: €11.50 (3 to 5 business days)

Canada

Royal Mail International Tracked: CA$22.50 (5 to 7 business days)

Worldwide

We ship globally via Royal Mail International Tracked.

Delivery costs and times for other destinations are shown at checkout.


Customs and Duties

Import duties and taxes may apply and are the responsibility of the recipient.

Please check with your local customs office before ordering.

If an order is returned due to unpaid customs charges, we will refund the product cost but not the shipping.


Tracking Your Order

You will receive tracking details by email once your order has been dispatched.

For queries, contact us at info@thelabradorcompany.co.uk

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