I bought this for my husband as a Christmas gift.
Due to the busyness of the season it was taking longer than expected to arrive and I was concerned it may have been lost in the post. I contacted customer service and Lawrence was most helpful and delightful to deal with.
The clock arrived just in time for Christmas and more importantly my husband absolutely loved it. It is a beautiful piece and everyone who calls to the house has commented on it. I'm so delighted with my purchase and highly recommend this company for the quality of the product and the excellent customer service provided.